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Fiverr Pro
Deutsch
$
USD
Bruno T
@brunoteixe
Customer Experience Renewals Manager
Brasilien
Englisch, Portugiesisch, Spanisch
Über mich
I am a customer experience leader with 15+ years in CX and 6+ years managing high-performing renewals and success teams in tech/SaaS environments. I specialize in protecting and growing recurring revenue while building long-term customer relationships.
Kompetenzen
Bruno T
offline •
Durchschnittliche Antwortzeit: 1 Stunde
Meine Dienstleistungen
Allgemeine Unterstützung
I will help you organize your daily tasks and priorities
Arbeitserfahrung
DocuSign
2 yrs 3 mos
Manager, International Account Management - Mid-Market (North America)
Feb 2025 - Present • 1 yr 6 mos
Manager, International Account Management - SMB (North America)
Apr 2024 - Jan 2025 • 9 mos
Business Partner Manager
WeWork
Aug 2021 - Dec 2021 • 4 mos
Establishment of a strategic partnership with the leaders of the business units, supporting the construction of insights and supporting decision-making to optimize operations, people and results. Construction and strengthening of relationships with all levels of the company and through different channels, including acting as a spokesperson for the needs of the teams and other fronts. Support for local leaders in analyzing operations and restructuring processes, in order to meet the organization's strategic objectives, especially in matters related to people management. Responsible for the development of the intern program, team development, performance evaluation process, conflict management and management of the employee's entire journey in the company.
