
Nate O
Patient Service Representative
Kompetenzen

Meine Dienstleistungen

Portfolio
Arbeitserfahrung
Cloud Engineer
BasicBrix • Freiberufler
Aug 2025 - Present • 1 yr 2 mos
Managed and maintained cloud server infrastructure across South East Asia, delivering implementation, configuration, and ongoing support across AWS/Azure and Cloudstack orchestration environments on Linux-based systems with KVM/Xen virtualization. Led on-premise to cloud migration initiatives, successfully migrating 30+ virtual machines via replication and backup solutions (Veeam/Acronis) while maintaining data integrity and minimal downtime throughout the transition. Improved operational efficiency by reducing incident resolution time by 6% through proactive monitoring (Prometheus/Grafana) and streamlined cross-departmental issue escalation and troubleshooting.
Healthcare Coordinator
UST • Vollzeit
Oct 2023 - Jul 2025 • 1 yr 9 mos
Tackles complaints submitted by patients to the insurance provider (Medicare related), this includes grievances and appeals regarding their appointment, benefits, and even for the doctor itself. Scope of work includes everything that is known to healthcare, including but not limited to, billing, levels of Healthcare Delivery, Types of Services and Providers, and Components of the Health System.
Patient Service Representative
Tenet Healthcare • Vollzeit
May 2022 - May 2023 • 1 yr
Processes procedures requested by the doctor with the insurance Performs business to business inquiries via phone and email Manages the hospital’s Backoffice serving as an outbound auth getter