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Entdecken
Fiverr Pro
Deutsch
$
USD
Hassan
@bria4545
Shopify Customer Support and Order Management
Pakistan
Englisch
Über mich
I provide reliable Shopify customer support and order management for e-commerce stores. I can handle customer emails, order tracking, address changes, cancellations, returns, refunds, exchanges, and missing or damaged delivery cases. I also organize order records, shipping details, customer communication, and store policies for chargeback responses. My focus is timely communication, accurate record keeping, secure account handling, and professional service. I am available for short-term trials and ongoing support.
Kompetenzen
Hassan
offline •
Durchschnittliche Antwortzeit: 1 Stunde
Meine Dienstleistungen
Kundensupport
I will provide shopify customer support and order management
E-Commerce-Shop-Management
I will manage shopify chargebacks and payment disputes
Portfolio
Arbeitserfahrung
E-commerce Operations & Customer Support Specialist
NowThis • Selbstständig
Aug 2024 - Present • 2 yrs 1 mo
Manage e-commerce operations and customer support, including customer emails, order tracking, product inquiries, quotations, order updates, delivery issues, returns, and payment follow-ups. Maintain accurate customer and order records, coordinate with production and delivery teams, and provide timely updates throughout the order process. Also assist with Shopify and website management, product information, customer complaints, and documentation for payment disputes and chargeback responses.
