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Brandon J
@brand_data
Senior Player Support AgentAnalyst
Vereinigte Staaten
Englisch
Über mich
I am a skilled technical problem-solver with a proven track record of supporting players in the video game industry. I excel at troubleshooting complex issues, identifying and resolving bugs, and communicating technical information clearly and concisely. I'm passionate about using my analytical skills to improve products and enhance user satisfaction.
Kompetenzen
Brandon J
offline •
Durchschnittliche Antwortzeit: 1 Stunde
Meine Dienstleistungen
Dateneingabe
I will enter, clean, and organize data for you
Arbeitserfahrung
Product/Client Support Specialist
Vertafore • Vollzeit
Jul 2017 - Sep 2017 • 2 mos
Provided superior support to clients by handling inquiries regarding our software products and services with daily volumes averaging over 100 emails a day. Ensured clients were in compliance with both State laws and NAIC and FINRA licensing regulations. Partnered with product development, IT support, and other internal teams to escalate software issues and follow through with solutions for clients.
Computerized Document Processing Operator
Farmers Insurance • Vollzeit
Jan 2012 - Nov 2012 • 10 mos
I prepared insurance policies, billing statements, and checks to be mailed out to the customer.
