bolardhe

Ecommerce & CRM Automation Consultant

Ecommerce • Freiberufler

Feb 2024 - Present • 2 yrs 5 mos

Designed and optimized high-converting ecommerce websites using Shopify, Webflow, WordPress, Wix, and Framer for businesses across beauty, fashion, health, and consumer product industries. Built and managed CRM systems using GoHighLevel, HubSpot, Airtable, Zoho CRM, and Pipedrive to streamline sales, lead management, and customer retention processes. Developed automation workflows integrating platforms such as Zapier, Make (Integromat), Airtable, Slack, Google Workspace, Stripe, and Twilio to reduce manual operations and improve business efficiency. Implemented advanced email marketing and customer journey automation using HubSpot, Klaviyo, and GoHighLevel, including lead nurturing, abandoned cart recovery, onboarding sequences, and retention campaigns. Created custom sales pipelines, reporting dashboards, appointment booking systems, and lead-tracking frameworks for agencies, coaches, consultants, and ecommerce brands. Assisted ecommerce businesses with store redesigns, conversion rate optimization (CRO), landing page development, and customer experience improvements. Configured marketing technology stacks, including CRM integrations, analytics tracking, automation systems, and customer communication workflows. Collaborated with agencies as a white-label partner, providing ecommerce design, CRM implementation, and automation support for client projects. Managed end-to-end project delivery, from business requirements gathering and system architecture planning to implementation, testing, training, and ongoing optimization. Delivered solutions that improved lead response times, increased operational efficiency, enhanced customer engagement, and supported revenue growth.

Ecommerce Systems & Automation Specialist

Ecomma • Freiberufler

Feb 2025 - Sep 2025 • 7 mos

Help businesses and agencies scale operations through CRM implementation, workflow automation, ecommerce optimization, and customer lifecycle management. Designed and deployed automation ecosystems using GoHighLevel, HubSpot, Airtable, Zapier, and Make, enabling businesses to automate lead generation, sales follow-up, onboarding, and customer retention processes. Built scalable ecommerce systems and conversion-focused websites for growing brands, improving user experience and operational efficiency. Developed data-driven reporting frameworks and CRM infrastructures that improved sales visibility, team productivity, and marketing performance. Served as a strategic technology partner for agencies and online businesses seeking to streamline operations and increase revenue through automation.