b
bilawalsz

Bilawal Sarfraz

@bilawalsz
4,3(1)

Career, Web, Ecommerce and Transcription Support

Pakistan
Englisch, Urdu
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
Hi, I'm Bilawal Sarfraz, a digital support specialist with 5+ years of experience working with USA-based companies. I help businesses and professionals with audio/video transcription, ATS resumes, cover letters, LinkedIn profile optimization, WordPress website development and optimization, and Shopify product listing support. I focus on accurate work, clear communication, on-time delivery, and practical solutions that improve visibility, save time, and support growth.... Mehr lesen

Kompetenzen

b
bilawalsz
Bilawal Sarfraz
offline • 
Durchschnittliche Antwortzeit: 1 Stunde

Meine Dienstleistungen

Lebenslauf schreiben
I will write an ats resume, cover letter and linkedin profile
4,3(1)
Ab10 $ / ProjektWeitere Details
Transkription
I will do accurate audio and video transcription, podcast and interview transcript fast
Ab5 $ / ProjektWeitere Details

Arbeitserfahrung

Freelance Virtual Assistant, Transcriptionist & WordPress Developer

Local Clients • Freiberufler

Feb 2019 - Present • 7 yrs 3 mos

Provide virtual assistance for local clients, including admin support, documentation, and task coordination. Deliver accurate English audio/video transcription with clean formatting and proofreading. Build and maintain WordPress websites (setup, edits, updates, content changes) with a focus on smooth performance and mobile-friendly layouts. Recently expanded services to Fiverr for global clients.

Customer Support, Data Entry & CRM Specialist

USA-based Company • Vollzeit

Sep 2020 - Dec 2025 • 5 yrs 3 mos

Managed live chat and email support in a fast-paced environment while maintaining accuracy, confidentiality, and clear communication. Handled high-volume data entry and CRM management (updating customer records, ticket tracking, tagging, and reporting). Followed SOPs, resolved issues efficiently, and escalated complex cases when needed.

1 Bewertungen
4,3

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Zusammensetzung der Bewertung
  • Kommunikation
    4
  • Qualität der Lieferung
    5
  • Preis-Leistungs-Verhältnis der Lieferung
    4
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    Kanada

    4,3

    He did more than I expected in both delivery and explanations. He was very prompt, and I would definitely recommend him!

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