O. Wale-Joseph

Estimator

Sep 2025 - Aug 2026 • 11 mos

• Prepare comprehensive Xactimate estimates for residential and commercial mitigation projects involving water, fire, mold, and storm-related losses. • Inspect damaged properties using moisture meters, thermal imaging, and field documentation tools to accurately define the scope of work. • Prepare claim documentation, photographs, sketches, and supporting records that meet insurance carrier requirements. • Collaborate with insurance adjusters to review estimates, resolve scope differences, and support timely claim approvals. • Track drying progress using psychrometric readings and moisture documentation to ensure defensible project completion. • Develop reconstruction recommendations based on mitigation findings and restoration best practices. • Utilize Encircle, DocuSketch, Estimate US, Claims Workspace, Xactanalysis, and PuroLogic to manage estimates and project documentation. • Maintain clear communication with homeowners, field technicians, and project managers throughout the restoration process.

Account Receivable Specialist/ Estimator

Feb 2024 - Jul 2025 • 1 yr 5 mos

Managed daily accounts receivable activities, including invoicing, payment posting, account reconciliation, and collections. Monitored aging reports and followed up on outstanding accounts to support timely payments and reduce overdue balances. Communicated with customers, insurance companies, and internal teams regarding invoices, payments, account balances, and billing discrepancies. Investigated and resolved payment discrepancies, billing errors, and account variances while maintaining accurate financial records. Prepared account statements, receivables reports, and supporting documentation for management review and reconciliation. Assisted with restoration estimating for water, fire, mold, contents, and structural projects using Xactimate. Coordinated with project and operations teams to ensure completed work was accurately documented, billed, and collected.