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azeem_attar000

Azeem A

@azeem_attar000

Application Support Engineer

Indien
Englisch, Hindi, Marathi
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
Hi, I'm Azeem, an Application Support Engineer with over 4.5 years of experience in technical troubleshooting, data validation, and working with business-critical systems. I help individuals and businesses turn messy spreadsheets into clean, organized, and easy-to-use Excel files. **My services include:** - Excel data cleaning and formatting - Duplicate record removal - Standardizing names, dates, and data formats - Correcting inconsistent entries - Organizing columns and combining spreadsheets - Identifying missing or suspicious values - Excel and CSV data preparation... Mehr lesen

Kompetenzen

a
azeem_attar000
Azeem A
offline • 
Durchschnittliche Antwortzeit: 1 Stunde

Meine Dienstleistungen

Datenbereinigung
I will clean, format, and organize your excel data
Ab15 $ / ProjektWeitere Details

Arbeitserfahrung

Asp_Enterprise

Application Support Engineer

Asp Enterprise

Apr 2025 - Present • 1 yr 6 mos

Provide L1/L2 application and production support for Loan Origination Systems (LOS) and Lending Management Systems (LMS) used for education loan processing and management. · Troubleshoot production issues including login failures, password reset issues, HTTP 500 errors, account deactivation, signup link issues, user-role changes, invoice upload failures, and report generation issues. · Monitor SaaS-based application environments, server health, CPU utilization, application availability, and production performance. · Analyze application and API logs using AWS Console to investigate issues related to invoice processing, login failures, transaction discrepancies, and application behavior. · Execute SQL queries against MySQL databases to extract, validate, and analyze data for production issue investigation and reporting requirements. · Conduct root cause analysis (RCA) for critical and recurring production issues and coordinate with development teams for code-level fixes. · Participate in UAT for client-requested enhancements and new application features before production deployment. · Perform smoke testing and post-release validation to ensure critical application workflows are functioning correctly. · Collaborate with QA, development, and DevOps teams to reproduce, investigate, validate, and resolve production defects. · Proactively monitor production environments and escalate potential application or infrastructure issues to maintain service availability.