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Senior Associate
Salesforce
May 2021 - Present • 5 yrs 1 mo
Implemented a new pricing model for personal loans using Salesforce CPQ and custom Apex, enabling dynamic pricing, automated approvals, and faster deal closures with improved accuracy. Developed analytics dashboards in CRM Analytics to provide real-time insights into marketing and campaign performance, boosting data-driven decision-making. Integrated Salesforce with Microsoft Outlook to optimize communication, ensure seamless data synchronization, and improve visibility of customer interactions.