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Axelcan
@axel_cano1711
Systems Engineer
Kolumbien
Spanisch, Englisch
Über mich
I have carried out projects with the collaboration of colleagues for the Uniminuto University of Colombia, I am a student at said university in which we use programming languages such as PHP and JS, such as the notes manager and students from the university in the regional one. I was, my strength is the frontend, but I don't perform badly in the backend, however.
Kompetenzen
Axelcan
offline •
Meine Dienstleistungen
Technischer Support
I will configure and optimize your mikrotik router for isp or wisp
Automatisierungen und Agenten
I will build a whatsapp business API chatbot and automation for your business
Portfolio
Arbeitserfahrung
Colombia Net de Occidente
Vollzeit • 2 yrs 9 mos
Automation and enterprise bot developer
Jul 2026 - Present • 3 mos
Design, development, and maintenance of enterprise bots and conversational assistants for WhatsApp, integrating the Meta Cloud API, n8n, and artificial intelligence. Development of APIs and backend solutions, automation of processes and workflows, and integration of services and databases. Preparation of scope documents, cost estimates, and technical specifications, as well as testing and deployment of the developed solutions.
Level 1 and 2 Support Engineer
Apr 2024 - Present • 2 yrs 6 mos
I provided Level 1 and 2 technical support, resolving connectivity and configuration issues and assisting field technicians in an operation handling an average of ~50 tickets per day. I addressed incidents involving wireless and fiber-optic infrastructure for a base of ~5,000 customers. I documented incidents and procedures, strengthening the team's knowledge base and accelerating the resolution of recurring cases.
