Samson D.

AI Voice Automation Engineer | Retell AI Systems

Automation Solutions • Freiberufler

Jan 2026 - Present • 7 mos

As an AI Voice Automation Engineer, I specialize in building intelligent voice agents using Retell AI to automate business communication and streamline customer interactions. My work focuses on creating systems that can handle high volumes of calls efficiently while maintaining a human-like experience. I have built AI-powered solutions for appointment scheduling, lead qualification, customer support, and outbound calling campaigns. These systems are capable of understanding user intent, responding accurately, and capturing important data during conversations. I also integrate voice agents with tools such as CRMs, Google Sheets, and scheduling platforms, ensuring that all interactions are recorded and actionable. This allows businesses to automate their workflows while maintaining full visibility of their operations. My solutions are designed to reduce operational costs, improve lead management, and increase overall efficiency. By implementing AI voice automation, I help businesses scale their communication systems and deliver consistent, high-quality customer experiences.

AI Chatbot & ManyChat Automation Specialist

Marketing • Vollzeit

Dec 2025 - Present • 8 mos

I specialize in designing and implementing high-converting chatbot automation systems using ManyChat for businesses across multiple industries. My work focuses on helping brands automate their customer communication, improve response time, and increase lead conversion through intelligent messaging flows. I have built and optimized automation systems for Instagram, Facebook Messenger, and WhatsApp, enabling businesses to capture leads, respond to inquiries instantly, and nurture prospects without manual effort. My chatbot solutions include comment-to-DM automation, keyword-triggered responses, broadcast messaging, and full sales funnel integration. In addition, I integrate chatbots with CRM platforms and marketing tools to ensure seamless data flow and customer tracking. This allows businesses to manage leads efficiently, personalize communication, and improve customer retention. My approach prioritizes user experience, clean automation logic, and measurable results. By leveraging automation, I help businesses reduce manual workload, increase engagement, and scale their operations effectively while maintaining a human-like interaction with their audience.

Business Automation Specialist | Zapier & Workflow Integration

WorkComposer • Vollzeit

Feb 2026 - Apr 2026 • 2 mos

As a Business Automation Specialist, I design and implement scalable workflow automation systems using Zapier and other integration tools. My goal is to help businesses eliminate repetitive tasks, improve efficiency, and create seamless processes between their applications. I have developed automated workflows that connect CRMs, email platforms, Google Workspace, marketing tools, and databases. These automations handle tasks such as lead capture, data synchronization, email notifications, task creation, and reporting without manual intervention. My expertise includes building multi-step Zaps, API integrations, webhook connections, and conditional logic workflows tailored to specific business needs. I ensure that each automation is reliable, easy to manage, and optimized for performance. By streamlining operations and reducing human error, I help businesses save valuable time, cut operational costs, and focus on growth-driven activities. My solutions are designed to be scalable, allowing businesses to expand without being limited by manual processes.