
AurelioMisur
IT Infrastructure and Digital Security Specialist
Kompetenzen

Meine Dienstleistungen

Arbeitserfahrung
IT Support Specialist
Foundry • Vollzeit
Dec 2019 - Present • 6 yrs 9 mos
Senior IT Infrastructure, Cybersecurity & Advanced Support Specialist with 15 years of proven experience transforming complex technical challenges into operational stability and corporate growth. Expert in the Microsoft enterprise ecosystem (Azure, M365 Admin, Active Directory, GPOs, Windows Servers, and Exchange), with extensive experience designing, optimizing, and ensuring high availability for network environments and sensitive data integrity. My background combines deep technical expertise in hardware, structured network architecture (Ubiquiti Switches and Controllers), and telecommunications (Panasonic PABX) with a proactive cybersecurity posture, managing market-leading tools such as Trend Micro antivirus and Fortinet gateways. Throughout my career, I have successfully led L1 and L2 support operations, implementing efficient ticketing workflows (SLAs), monitoring system management (Intelbras, Incontrol), and asset governance through vendor management and strategic outsourcing contracts. Recently, I demonstrated my ability to deliver in demanding industrial environments by serving as a strategic partner in the infrastructure deployment project for Sintercast (CGI Metal), delivering scalable, secure solutions aligned with the highest global efficiency standards.