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asovicofficial

Asogwa Victor

@asovicofficial

IT Support and Technical Support Specialist

Nigeria
Englisch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
I’m an IT and Technical Support professional with a background in technology, customer service, and problem-solving. I help individuals and businesses troubleshoot technical, software, and website issues. I have experience with HTML, CSS, JavaScript, Python, PHP, MySQL, Git, GitHub, Windows, and CRM tools. I value clear communication, patience, and practical solutions. I’m committed to providing reliable technical assistance and helping clients resolve their technology challenges efficiently.... Mehr lesen

Kompetenzen

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asovicofficial
Asogwa Victor
offline • 

Meine Dienstleistungen

Technischer Support
I will provide remote IT support and troubleshoot computer and software issues
Ab15 $ / ProjektWeitere Details

Portfolio

Arbeitserfahrung

Self_Employed

IT Support Specialist (Independent Project)

Self Employed • Selbstständig

Apr 2026 - Present • 4 mos

Developed and completed hands-on IT Support projects focused on troubleshooting technical issues, customer support, and workflow management using industry-standard tools. Key responsibilities included: • Diagnosing and resolving hardware and software issues. • Managing support requests through structured help desk workflows. • Creating ticket management systems using Freshdesk. • Building customer support workflows with Airtable. • Managing projects using Trello and Monday.com. • Supporting users through email and chat while maintaining excellent customer service. • Creating technical documentation and knowledge base articles. • Using Google Workspace, Microsoft Office, Slack, and CRM tools to improve team collaboration and productivity.