Ashik Ismam

SR. ASSISTANT MANAGER, IMPORT

Topstar Cargo Systems Ltd • Vollzeit

Mar 2024 - Present • 2 yrs 7 mos

● Prepared and reviewed documentation for 300+ import shipments per month and submitted IGMs (Import General Manifests) for over 2,500 TEUs annually, ensuring 100% regulatory compliance, accuracy, and timely clearance. ● Verified and corrected IGM entries in the ASYCUDA World System, achieving a 99.5% data accuracy rate and minimizing customs discrepancies. ● Issued 300+ arrival notices and cargo position updates monthly to clients and stakeholders while monitoring shipment status to ensure continuous compliance with port and import laws. ● Maintained and negotiated relationships with 15+ international suppliers and coordinated with 20+ shipping agents and co-loaders to optimize pricing, container utilization, and schedule efficiency. ● Evaluated and recommended international agents, carriers, and logistics partners based on cost-effectiveness, service quality, and reliability to support operational efficiency and business growth. ● Identified potential business opportunities by engaging with existing and prospective clients, contributing to service expansion and increased shipment volume. ● Ensured full compliance with local and international import laws, maintaining a 0% penalty or demurrage record and proactively resolving operational issues such as delays, documentation discrepancies, and compliance conflicts. ● Created bookings and prepared Debit Notes (D/N) and Credit Notes (C/N) using ERP software, ensuring accurate and transparent financial processing. ● Oversaw accounts payable and receivable, managed vendor payments, and implemented cost-control measures to maximize profit margins and operational efficiency. ● Contributed to pricing strategies and cost optimization initiatives through rate analysis, vendor negotiation, and market comparison to enhance competitiveness. ● Served as the primary contact for import-related inquiries, achieving 95% client satisfaction through timely updates and responsive communication.

ASSISTANT MANAGER, OPERATION

SEALIFT MARITIME COMPANY • Vollzeit

Apr 2022 - Mar 2024 • 1 yr 11 mos

● Booked and coordinated cargo space with 10+ carriers, arranging transportation and managing the end-to-end logistics chain for 50+ monthly shipments. ● Submitted IGM and EGM through the ASYCUDA World System for 500+ import/export consignments per year, and prepared all customs documentation and forms to ensure smooth and timely clearance. ● Reviewed and verified 500+ shipping documents and invoices annually, ensuring 100% accuracy in billing for handling, storage, and customs fees. ● Maintained a centralized shipment database and daily consignment reports, tracking real-time shipment progress and ensuring full record compliance. ● Monitored 100% of active shipments to ensure adherence to import/export regulations, and issued Delivery Orders (D/O) and No Objection Certificates (NOC) for each consignment. ● Handled 50+ email correspondences per week, composing professional letters and documents to maintain effective communication with clients, agents, and port authorities. ● Prepared detailed bills for every consignment, and liaised with 20+ key stakeholders, including Customs, Port, Navy, C&F Agents, Freight Forwarders, VAT, Banks, and Clients, ensuring seamless coordination. ● Managed company’s daily operations, including office upkeep, administrative tasks, and bookkeeping of all daily expenses, supporting a clean, organized, and efficient workplace.

EXECUTIVE

JASA CONSOLIDATES • Vollzeit

Apr 2021 - Mar 2022 • 11 mos

● Maintaining daily status reports of each consignment. ● Planning of various short & long-term development processes and outlining the daily work schedule. ● Preparing Bills of each consignment and composing important documents and letters. ● Contacting the Clients, C&F, Shipping Agents & Banks and balancing the workflow. ● Providing essential information and delivery-related information to the consignee. ● Monitoring customers’ security deposits, releasing them, and issuing D/O and NOC. ● Checking IGM, B/L, Bill of Entry/Export in the ASYCUDA System and assisting custom sharker in documentation. ● Managing the company's core business operations, conducting mail correspondence, bookkeeping daily expenses, and reporting to CEO.