
Asad Jamal
Customer Support and Operations Specialist
Kompetenzen

Meine Dienstleistungen


Arbeitserfahrung
Operations & Customer Support Specialist
Outsource Guru • Vollzeit
Apr 2024 - Present • 2 yrs 5 mos
Manage day-to-day remote operations and business support for a UK-focused logistics and delivery operation. My responsibilities include customer support, phone and email communication, route planning, route dispatching, driver coordination, delivery scheduling, taxi operations and dispatching, payroll preparation, salary and worked-hours management, accounts and financial administration, supplier invoice processing, claims handling, reporting, and general administrative support. I regularly coordinate with drivers, customers, suppliers, and management to ensure smooth daily operations and professional service delivery. I also handle accurate records, payroll information, invoices, operational updates, customer issues, and time-sensitive tasks. I have developed strong experience working remotely with UK business operations and providing reliable English-speaking support. My skills are also transferable to businesses in the USA and Canada requiring customer service, virtual assistance, dispatching, administration, payroll, finance support, and back-office operations.