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I will shopify store management customer support german and english
Hey there! I'm Asad Khan from Vienna, Austria, bringing over 8 years of experience in customer support and service. As a freelancer, I've worked with American and Canadian companies, mastering the a...
Level 1
Hat bestimmte Leistungskriterien erfüllt und zeigt großes Potenzial auf dem Marktplatz.
Über diesen Service
I will manage your Shopify store and handle customer support in German and English.
Tasks include order updates, refunds and returns, email and live chat replies, dispute handling, Shopify admin updates, and product listing edits. Availability: EU and US time zones, 7 days a week.
Response time: within 1 hour during your support coverage. To start, please provide Shopify collaborator access, inbox or helpdesk access, templates, and your return and refund policies.
Mein Portfolio
FAQ
What do you need from me to start?
Shopify collaborator access, access to your support inbox/helpdesk, your refund/return policies, brand tone guidelines, and any reply templates
Which channels and tools do you support?
Email and live chat support. I can work with your helpdesk setup and follow your workflows for tickets, refunds, and disputes.
When are you available and what’s your response time?
Coverage across EU and US time zones, 7 days a week. Response time is within 1 hour during your support coverage.
