
Arun V
I am a Zoho Developer and Software dev, All Zoho Products and Business Artichet
Kompetenzen

Meine Dienstleistungen

Arbeitserfahrung
Zoho Developer (Software Developer)
LGTech • Vollzeit
Feb 2025 - Aug 2026 • 1 yr 6 mos
● End-to-End Ecosystem Orchestration: Designed and deployed unified Zoho One solutions by integrating CRM, Books, and Inventory to automate lead-to-cash cycles, reducing manual data entry and ensuring cross-departmental data consistency. ● Advanced Custom Application Development: Built sophisticated Zoho Creator applications featuring complex Deluge logic, multi-level approval workflows, and role-based security to manage high-volume real-time business operations. ● Seamless Integration & Connectivity: Engineered secure data bridges between Zoho and thirdparty systems using REST APIs, Webhooks, and Zoho Flow, extending platform capabilities for automated messaging, notifications, and file handling. ● Intelligence & Analytics Integration: Leveraged Zoho Analytics for SQL-driven business intelligence and implemented AI-powered features to automate data processing and provide actionable insights for executive decision-making.
Senior Technical Support Engineer
iOPEX Technologies • Vollzeit
Jun 2023 - Feb 2025 • 1 yr 8 mos
● Logic Driven Troubleshooting: Provided advanced technical support for Arlo’s smart ecosystem, diagnosing complex hardware-software integration issues and delivering streamlined solutions to ensure system reliability. ● Cross Functional Collaboration: Partnered with internal engineering and product teams to report recurring technical bottlenecks, contributing to long-term system stability and process improvements. ●Technical Communication: Translated complex technical concepts into actionable guidance for global customers, maintaining high satisfaction ratings through clear documentation and efficient problem resolution.
Senior Customer Care Representative
Teleperformance • Vollzeit
Jun 2021 - Jun 2023 • 2 yrs
● Systems Expertise: Maintained mastery of complex product ecosystems to provide logic-based technical solutions and educated responses to diverse global clients. ●Team Leadership: Mentored and trained new employees in data entry practices, workflow optimization, and conflict resolution to improve team performance and satisfaction ratings. ●Operational Excellence: Escalated critical system bottlenecks to management while utilizing standard company processes to maintain key accounts and drive client retention. ● Strategic Problem Solving: Researched and resolved high-stakes conflicts by leveraging consistent performance strategies and data-driven decision-making.