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Armando Zuniga
@armandozunigar
IT Systems Engineer
Mexiko
Englisch, Spanisch
Über mich
I am an Administrative Computer Engineer with over 10 years of experience in Information Technology, specializing in technical support, infrastructure, networking, and systems administration. I focus on process improvement using Python, SQL, and Power BI to automate tasks and reduce manual work. My goal is to grow into IT leadership positions by combining my technical expertise in automation and infrastructure with project management.
Kompetenzen
Armando Zuniga
offline •
Durchschnittliche Antwortzeit: 1 Stunde
Meine Dienstleistungen
Automatisierungen und Agenten
I will develop custom python automation tools for data processing, reports an it tasks
Daten-Scraping
I will automate excel CSV reports and repetitive tasks with python
Portfolio
Arbeitserfahrung
Digital & I.T. Analyst
Parker Hannifin • Vollzeit
Jun 2024 - Jun 2025 • 1 yr
Participated in the startup of a new plant's IT infrastructure, including Cisco switches, VeloCloud SD-WAN, and Wi-Fi networks. Managed the implementation of Avigilon CCTV, Microsoft Teams telephony, and Trane BMS systems. Provided onsite and remote support using Active Roles and SCCM, managed Microsoft Office licensing, and coordinated with providers for budget planning and technological renewals across multiple company sites.
Technical Support Engineer
Qualfon • Vollzeit
Dec 2013 - Jan 2020 • 6 yrs 1 mo
Provided high-level technical assistance to executives and plant personnel. Managed hardware maintenance for PCs, laptops, and mobile devices (iOS/Android). Administered Avaya VoIP systems and cross-platform environments (Windows, MacOS, Linux). Implemented inventory management systems and preventive maintenance schedules to optimize operational efficiency during the company's consolidation phase.
IT Service Desk
HP • Vollzeit
Feb 2013 - Dec 2013 • 10 mos
Provided technical support for PepsiCo employees across the Americas via ticketing systems and phone. Focused on efficient incident resolution and detailed documentation to facilitate collaboration with onsite support teams. Developed a support checklist for common incidents which accelerated resolution times and improved overall service quality and documentation standards.
