
Muhammad Aqeel
n8n Expert AI Automation and Workflow Specialist
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Arbeitserfahrung
AI Automation Developer
piecyfer • Freiberufler
Jan 2026 - Feb 2026 • 1 mo
I recently built a complete customer inquiry automation system using n8n for an ecommerce brand. The workflow connects Shopify, Google Sheets, Instagram, TikTok, and internal inventory data to automatically handle order status questions, shipment tracking, and restock inquiries from email, DMs, and live chat. I designed the logic so an AI model classifies each message (FAQ, order tracking, restock, complaints, etc.) and then sends a personalized reply with dynamic details like order number, tracking link, and ETA, plus Slack/dashboard notifications for escalations. Delivery included a fully configured n8n workflow, all third‑party integrations, response templates with variables, and clear documentation so the client’s team can manage and scale the system.