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AnoopM
@anoop_iype
Microsoft 365, IT Helpdesk Support, AD, Canva,Corporate Branding, ICT Governance
Vereinigte Arabische Emirate
Englisch, Malayalam
Über mich
I am an experienced IT professional with over 20 years of expertise in IT Service Delivery, End User Support, IT Infrastructure Management, Microsoft 365 Administration, Active Directory Management, IT Procurement, ICT Governance, Corporate Branding and Graphics
Having worked extensively in the Oil & Gas and corporate sectors across the Middle East, I have successfully supported users, managed IT operations, implemented infrastructure solutions, delivered technology projects in multi-site environments and worked as a corporate branding advocate for many years to support the middle east users.
Kompetenzen
AnoopM
offline •
Durchschnittliche Antwortzeit: 4 Stunden
Meine Dienstleistungen
Technischer Support
I will provide microsoft 365 administration and support
Technischer Support
I will troubleshoot windows PC and provide remote IT support
Arbeitserfahrung
Regional IT Service Delivery Manager
Altrad • Vollzeit
Dec 2015 - Jun 2026 • 10 yrs 6 mos
Managed IT operations and infrastructure across multiple oilfield locations, ensuring reliable IT service delivery, infrastructure security, system availability, and business continuity. Led IT support, infrastructure management, vendor coordination, and SLA-driven operations across 10 operational sites. •Managed end-to-end IT operations, service delivery, and infrastructure support across 10 operational sites in Iraq. •Led IT support teams and ensured efficient SLA-driven helpdesk operations and incident resolution. •Administered Active Directory, Office 365, user access management, and enterprise IT systems. •Configured and maintained Dell servers, switches, NAS storage, and network infrastructure. •Implemented long-range point-to-point connectivity using Ubiquiti AirFiber, NanoStation, and PowerBeam solutions. •Managed enterprise wireless infrastructure, including VLANs, SSIDs, bandwidth optimization, and access point administration. •Oversaw deployment and maintenance of CCTV and surveillance systems, including thermal and explosion-proof cameras for oilfield operations. •Managed IT assets, procurement, budgeting, vendor coordination, and hardware lifecycle management. •Developed and implemented IT policies, operational procedures, and best practices to improve system reliability and compliance.
