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Andrea Garcia
@andreagcasss
Virtual Assistant and Research
El Salvador
Spanisch, Englisch
Über mich
I'm Andrea, a detail-oriented virtual assistant based in El Salvador. I help businesses and entrepreneurs stay organized and move faster by handling the tasks that slow them down.
My focus areas are online research, data organization, and customer support in both English and Spanish. I take ownership of my work, you give me a task, I deliver it done.
I'm reliable, communicative, and available for both one-time projects and ongoing support.
Kompetenzen
Andrea Garcia
offline •
Durchschnittliche Antwortzeit: 8 Stunden
Meine Dienstleistungen
Allgemeine Unterstützung
I will be your bilingual virtual assistant for customer support and research
Social Content
I will edit your product and brand photos with a warm, professional look
Arbeitserfahrung
Billing Support Specialist
TELUS • Vollzeit
May 2025 - Jan 2026 • 8 mos
Premium billing support for orthodontic care clients. Handled insurance verification, payment plan inquiries, and account resolution for US patients via phone, chat, and email.
Customer Support Specialist
TELUS International • Vollzeit
Mar 2023 - Feb 2025 • 1 yr 11 mos
Provided bilingual customer support via phone, chat, and email for two US-based accounts. Supported Ride with Via (shared transportation) and SeatGeek (event ticketing), handling inquiries, complaints, and account management in a fully remote environment.
