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Anas Ahmed
@anasahmed462
IT Support Specialist for Google Workspace DNS and Documentation
Pakistan
Englisch, Urdu
Über mich
I'm a Systems Support Engineer with hands-on experience in Google Workspace, Windows Server, Active Directory, hosting, DNS and cPanel/WHM. I help with remote IT tasks, troubleshooting, user administration and technical documentation, including guides and SOPs. My background also includes VMware ESXi, Veeam backups and business networks. I'm Microsoft Certified in Azure Fundamentals. All communication is through Fiverr messages, with clear scope, progress updates and documented delivery. Please message me with your requirements before ordering.
Kompetenzen
Anas Ahmed
offline •
Meine Dienstleistungen
Infografik-Design
I will redraw your network diagram into an editable drawio file
Dateiformat umwandeln
I will convert your questionnaire to kobotoolbox xlsform with skip logic
Portfolio
Arbeitserfahrung
BreakThru
4 yrs 1 mo
Systems Support Engineer
Aug 2025 - Present • 1 yr 1 mo
Provide Tier-2 support for Windows Server, Active Directory, VMware ESXi and business networks. Administer Google Workspace for an environment with 500+ users, manage account onboarding and access, monitor Veeam backups and restoration checks, and support pfSense, UniFi and VPN connectivity. Track incidents and requests through JIRA and document support procedures.
Junior IT Support Executive
Aug 2022 - Aug 2025 • 3 yrs
Delivered Tier-1 and Tier-2 support for Windows desktops, workplace applications, printers and network connectivity for 200+ local users. Managed routine Active Directory account tasks and created technical guides and SOPs to standardise troubleshooting and user support.
