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Amvil Agustin
@amvil_agustin
Excel VBA Developer Business Process Automation Dashboard Expert
Philippinen
Über mich
Hi! I'm Amvil Agustin, a Business Process & Automation Specialist with 9+ years of experience in Excel VBA, automation, dashboards, reporting, and customer service. I help businesses automate repetitive tasks, improve efficiency, and build user-friendly Excel solutions. My experience includes developing business tools, reporting systems, and knowledge management platforms. I'm committed to delivering accurate, reliable, and high-quality solutions with clear communication, attention to detail, and on-time project delivery.
Kompetenzen
Amvil Agustin
offline •
Durchschnittliche Antwortzeit: 1 Stunde
Meine Dienstleistungen
Datenberichte
I will automate microsoft excel using vba macros and formulas
Full-Stack-Webanwendungen
I will create an interactive cost estimator and invoicing dashboard
Arbeitserfahrung
Automation | Web Development / Application | Data / Report Analyst.
Blue Cross Blue Shield Association • Vollzeit
Nov 2022 - Jun 2025 • 2 yrs 7 mos
• Designed, developed, and implemented Project, a centralized knowledge management platform used by approximately 180 associates. • Served as Project Owner, Solution Designer, and Lead Developer from planning through implementation and continuous enhancement. • Built a real-time centralized database with role-based user accounts and audit trail (footprint) tracking. • Improved Average Handling Time (AHT) and resolution efficiency by centralizing SOPs, workflows, policies, job aids, and operational updates. • Led and supervised three analysts responsible for gathering and validating business process documentation. • Mentored one associate and collaborated with Operations, SMEs, Trainers, and Quality teams. • Developed Excel VBA automation tools, dashboards, trackers, and reporting solutions. • Performed operational data analysis and drove continuous process improvement.
