Amir Mughal

AI Automation & Voice AI Developer

Upwork • Freiberufler

Jan 2023 - Present • 3 yrs 5 mos

As an AI Automation and Voice AI Developer, I design and build intelligent automation systems that help businesses streamline operations, improve customer experiences and reduce manual work. My expertise includes AI Agents, Voice AI Agents, AI Chatbots, workflow automation, CRM integrations, API integrations and business process automation. I develop custom solutions for customer support, lead generation, appointment booking, lead qualification and internal workflow automation. I work with modern AI and automation technologies including n8n, OpenAI, Claude, Vapi AI, Retell AI, ElevenLabs, Twilio, Make, Zapier, LangChain and REST APIs. These tools enable me to create scalable systems that connect business applications, automate repetitive tasks and improve operational efficiency. My experience includes building inbound and outbound AI voice agents, AI receptionists, conversational AI chatbots, CRM connected automation systems, workflow automations and custom integrations tailored to business requirements. I focus on delivering reliable, scalable, and business driven AI solutions that help organizations save time, increase productivity, improve response times and automate key business processes through intelligent AI automation.