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Über mich
I help businesses organize and improve their Zendesk customer support workflows for smoother, more efficient operations.
With hands-on customer support experience, I understand the importance of clear routing, timely responses, and consistent processes.
I can help with Zendesk triggers, automations, ticket routing, views, macros, SLAs, and workflow improvements.
My approach is simple: understand your current process, identify what needs improvement, and build a practical Zendesk setup around your team's needs.... Mehr lesen