
Jessica Lia
Smart Virtual Assistance for Busy Business Owners
Kompetenzen

Meine Dienstleistungen


Portfolio
Arbeitserfahrung
AI Automation Engineer | AI Agent Developer
Upwork
May 2026 - Present • 4 mos
Design, develop, and deploy AI-powered automation systems that streamline business operations, eliminate repetitive tasks, and improve workflow efficiency. I specialize in building intelligent AI agents, backend automations, and custom integrations using no-code, low-code, and Python-based solutions. My work includes creating autonomous AI agents capable of planning, reasoning, and executing complex workflows; integrating APIs and CRMs; automating lead generation; developing browser automation systems; and building scalable backend infrastructures for businesses.
GoHighLevel Virtual Assistant | CRM & Business Operations
Gr8niteout
Mar 2026 - Present • 6 mos
Support businesses and agencies with GoHighLevel CRM management, lead organization, pipeline updates, contact management, workflow assistance, appointment support, data entry, and day-to-day administrative operations. Also assist with social media management, prospect research, outreach, and content-related tasks, helping clients keep their CRM and business processes organized while reducing repetitive workload. GoHighLevel, GHL, GoHighLevel Virtual Assistant, CRM Management, CRM Administration, Pipeline Management, Lead Management, Contact Management, Workflow Automation, Appointment Management, Data Entry, Social Media Management, Instagram, Facebook, Lead Generation, Prospect Research, Web Research, Outreach, Administrative Support, Virtual Assistant, Business Operations
AI Agency Operations & Automation Specialist (Implementation & Management)
Upwork • Freiberufler
Jan 2026 - Present • 8 mos
Implemented and managed end-to-end automation systems for AI-focused agency operations. Built and deployed workflows in Make.com, n8n, and Zapier covering client onboarding, lead capture and routing, CRM data sync, and follow-up sequencing, reducing manual handoffs between sales and operations teams. Mapped existing business processes before automating, identifying bottlenecks in lead management and task assignment, then designed scalable systems around the actual workflow rather than a generic template. Managed automation delivery from initial process audit through deployment and post-launch support, including troubleshooting integrations, monitoring workflow performance, and refining triggers and logic based on real usage. Worked across multiple client accounts simultaneously, maintaining consistent documentation and SOPs so systems remained maintainable after handoff.