
Ali Qureshi
IT Systems Engineer Websites Ecommerce and Automation Specialist
Kompetenzen

Meine Dienstleistungen


Portfolio
Arbeitserfahrung
IT Operations Specialist
PROGLOBAL
Jun 2025 - Present • 1 yr 3 mos
Delivering IT operations and enterprise support services across infrastructure, cloud platforms, and business-critical applications. Managing user administration, access management, and support activities within enterprise environments. Supporting Microsoft 365 services, collaboration platforms, and operational infrastructure. Coordinating incident resolution, root cause analysis, and service restoration activities.
Technical Project Coordinator
Systems Limited
Aug 2022 - Jun 2025 • 2 yrs 10 mos
Coordinated production support activities including deployments, hypercare, service transition, and operational readiness. Managed incidents, escalations, releases, and issue resolution. Supported deployment readiness checks, patch validation, and post-deployment verification. Created shell scripts for log cleanup, service checks, and routine maintenance. Used Jira, Confluence, and Microsoft Project for tracking and coordination.
Senior Middleware Operations Engineer
Telenor
Feb 2011 - Feb 2018 • 7 yrs
Delivered 24x7 production monitoring and operations support for global enterprise platforms in a European operations environment, including on-call/shift rotation. Performed log analysis, fault detection, troubleshooting, and root cause analysis using ELK Stack and enterprise monitoring tools. Administered Oracle WebLogic environments and AWS cloud infrastructure. Set up and managed CI/CD pipelines using Jenkins and Docker. Collaborated with international development and infrastructure teams to maintain service continuity.