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Akanbi
@akanbialamin
Level 1
Help Businesses Master CRM for Growth and Efficiency
Nigeria
Tschechisch, Griechisch, Rumänisch, Ukrainisch, Polnisch, Türkisch, Koreanisch, Russisch, Italienisch, Niederländisch, Arabisch, Portugiesisch, Deutsch, Spanisch, Englisch, Französisch, Bengalisch, Japanisch, Hindi, Georgisch, Punjabi, Schwedisch, Bündnerromanisch, Vietnamesisch
Über mich
Welcome to my profile! I'm Akanbi Al-Amin, an AI Automation, CRM, and Business Systems Specialist dedicated to helping businesses streamline operations, automate workflows, and enhance customer experiences. I specialize in CRM setup and optimization using HubSpot, Zoho CRM, Zendesk, Gorgias, Pipedrive, and GoHighLevel. I also build AI Voice Agents with Vapi, Retell AI, Synthflow, and Bland AI, plus VoIP, IVR, A2P 10DLC, OpenPhone, Aircall, Dialpad, RingCentral, and n8n automations. Let's transform your business with AI-powered solutions that drive growth and efficiency.
Kompetenzen
Akanbi
offline •
Durchschnittliche Antwortzeit: 1 Stunde
Meine Dienstleistungen
CRM-Management
I will setup zendesk gorgias zoho hubspot CRM support ai email automation for shopify
VoIP und Telefonie
I will ringcentral aircall quo nextiva call center routing ai agent SMS automation
Portfolio
Arbeitserfahrung
CRM & Customer Support Systems Expert
Apex digitals • Freiberufler
Sep 2024 - Present • 2 yrs 1 mo
Zendesk | Gorgias | HubSpot | RingCentral Expert I specialize in setting up and optimizing CRM and customer support systems using Zendesk, Gorgias, HubSpot, and RingCentral. My services include helpdesk setup, CRM configuration, ticketing systems, call center setup, live chat integration, and workflow automation. I help businesses streamline communication, manage customer interactions, and improve overall customer experience and support efficiency.
Helpdesk & Customer Support Automation Specialist
ApexDesk • Freiberufler
Sep 2024 - Present • 2 yrs 1 mo
ServiceNow | HappyFox | HaloPSA | Gorgias | ConnectWise | LiveAgent | Intercom | Kayako I specialize in setting up and managing helpdesk and customer support systems using platforms like ServiceNow, HappyFox, HaloPSA, Gorgias, ConnectWise, LiveAgent, Intercom, and Kayako. My services include helpdesk setup, ticketing system configuration, automation workflows, live chat integration, customer support optimization, and CRM integration. I help businesses streamline support operations, improve response time, and enhance customer satisfaction.
VoIP & Cloud Phone System (IVR) Specialist
Business • Freiberufler
Aug 2024 - Present • 2 yrs 2 mos
RingCentral | Twilio | Aircall | 8x8 | Dialpad | Ooma | IVR Setup Expert I specialize in configuring and optimizing cloud-based phone systems using RingCentral, Twilio, Aircall, 8x8, Dialpad, and Ooma. My services include IVR setup, call routing, call flow design, number provisioning, voicemail setup, call tracking, and CRM integrations. I help businesses streamline communication, improve customer experience, and manage calls efficiently.
9 Bewertungen
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bwalsh77
Vereinigte Staaten
Laufende Zusammenarbeit
Akanbi is very helpful. knowledgeable and professional. He knows his stuff and will continue to look for his assistance and guidance.
Hilfreich?
eniditte
Kanada
Al Amin is a very good professional who have knowledge of Zoho. I need help with connecting 2 email to our Zoho stores which he did with excellent. The Email are working and we could use them. I highly recommend AL Amin for your CRM expecially zoho project needs. I will definitely hire again. Thanks so much
Hilfreich?
marykeng
Vereinigte Staaten
Thanks to Akanbi on this, help with what we need and delivered well. I will definitely work with him again. Highly recommended
Hilfreich?
bwalsh77
Vereinigte Staaten
Laufende Zusammenarbeit
Antwort des Freelancers
Hilfreich?
bwalsh77
Vereinigte Staaten
Laufende Zusammenarbeit
Friendly, knowledgeable and timely. Excellent alwxperiwmce and am using again
Hilfreich?
