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ajay
@ajaysharma100
Customer Support Specialist
Indien
Englisch, Hindi, Punjabi
Über mich
I am a Customer Support and Content Moderation Specialist with 3 years of experience in customer service and 1 year of experience as a Content Moderator. I have experience reviewing user-generated content, enforcing community guidelines, identifying policy violations, and maintaining a safe and positive online environment. My customer support expertise includes email support, live chat, issue resolution, and customer communication. I am detail-oriented, reliable, and skilled at handling sensitive content while delivering accurate and professional service.
Kompetenzen
ajay
offline •
Meine Dienstleistungen
Kundensupport
I will be your dedicated customer experience specialist
Business
I will provide professional content moderation services
Arbeitserfahrung
Teleperformance
3 yrs 3 mos
Customer Service representative
Apr 2024 - Jun 2026 • 2 yrs 2 mos
I have 3 years of experience in Customer Service, providing professional support and ensuring customer satisfaction. My work includes handling customer inquiries, resolving complaints, managing email and live chat support, assisting with orders, providing accurate information, and maintaining positive customer relationships. I am skilled in communication, problem-solving, issue resolution, and delivering timely solutions while maintaining a high level of professionalism.
Content moderator
Feb 2023 - Mar 2024 • 1 yr 1 mo
I have 1 year of experience as a Content Moderator, specializing in reviewing user-generated content and ensuring compliance with platform guidelines. My responsibilities include monitoring text, images, videos, and profiles; identifying inappropriate or harmful content; enforcing community standards; reporting policy violations; and maintaining a safe online environment. I am skilled in content review, quality checks, attention to detail, and making accurate decisions while handling sensitive content.
