
Ahmed
Senior Cloud support engineer Office 365
Kompetenzen

Meine Dienstleistungen
Arbeitserfahrung
Premier technical support O365
Microsoft • Vollzeit
Feb 2023 - Mar 2026 • 3 yrs 1 mo
Certified Technical Support Engineer with 7+ years of proven expertise in enterprise-level Microsoft Office 365, Exchange Server, and IT infrastructure management. Specialized in delivering SLA-driven support for Premier Frontline clients, resolving complex technical issues with 95%+ first-contact resolution rate, and reducing average resolution time by 40%. Passionate about optimizing user experience and automating workflow solutions across SaaS platforms and Microsoft ecosystems.
3 Bewertungen
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veneartis

Vereinigte Staaten
Thank u again!


excaliburrings

Vereinigte Staaten
great work exactly as expected. looking forward to doing more work together
Antwort des Freelancers
sohaibzafar178

Pakistan
Seller was really helpful and one of the best ever experiences to hire an assistant online..