Ade D

GoHighLevel Virtual Assistant & Automation Specialist

Caring Heart Solutions LTD • Freiberufler

Oct 2025 - Nov 2025 • 1 mo

I provided end-to-end GoHighLevel support, specializing in landing page creation, workflow automation, and lead management. My work included designing and optimizing high-converting landing pages, building automated email and SMS follow-up sequences, and managing leads across multiple pipelines to improve efficiency. I also implemented automation logic to streamline client communications and delivered actionable performance insights to enhance campaign results. The project resulted in a fully organized CRM system, faster lead response times, and significantly improved campaign effectiveness.

HubSpot CRM & Marketing Automation Consultant

BrightPath Solutions LTD • Freiberufler

Aug 2025 - Sep 2025 • 1 mo

Delivered a Phase 1 CRM and lead-capture solution using HubSpot and Squarespace for a fractional marketing talent agency. Designed and implemented a streamlined system to capture, organize, and respond to leads, client inquiries, and talent applications with minimal manual effort. Set up automated confirmation emails, internal alerts, and lead tracking, improving response times and operational clarity. Documented the entire setup and provided a guided walkthrough, empowering the client to manage, scale, and optimize the system independently as their business grow

Gorgias Customer Support Automation Specialist

EliteCommerce Solutions • Freiberufler

Jul 2025 - Aug 2025 • 1 mo

Implemented Gorgias support automation for a Magento-based e-commerce store. Configured automated email and chat workflows to reduce ticket response times and improve customer satisfaction. Created custom macros, triggers, and workflows to handle FAQs, order updates, and returns efficiently. Trained the client team to manage automated responses while maintaining a personal touch, resulting in faster resolution times and higher customer retention.