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Abhishek Bhatia
@abby_994
Lead Operations
Indien
Englisch
Über mich
Strategic Operations Professional with 9+ years of experience optimizing workflows in US Healthcare, Transportation and Multi-Industries. Proven track record in managing real-time coordination and large-scale reservation systems using SAP and GDS tools (Sabre/Amadeus). Expert in turning complex reporting into actionable operational efficiency. My mission is to build resilient operational frameworks that scale without friction.
Kompetenzen
Abhishek Bhatia
offline •
Durchschnittliche Antwortzeit: 1 Stunde
Meine Dienstleistungen
Business-Effizienz & -Automatisierungen
I will do business operations and strategic consultant
Arbeitserfahrung
US NEMT OPERATIONS
SOFT ELEVATION PVT LTD
Aug 2023 - Present • 2 yrs 9 mos
Soft Elevation Pvt Ltd is your current employer, where you have been working since July 2023 as a Dispatcher, Reservationist, and Senior Executive (US NEMT) In this role, your core responsibilities include: Managing US-based NEMT operations with precision, including handling bookings and dispatch Providing real-time support and ensuring strict protocol compliance Delivering empathetic, patient-first service to clients
Lead Operations
Concentrix
Aug 2016 - Jul 2023 • 6 yrs 11 mos
With over 7.5 years of experience across US Healthcare (NEMT), Aviation, and EdTech, I have developed a deep expertise in managing high-pressure operations and real-time dispatch systems. Throughout my journey—from leading teams at Concentrix to my current role at Soft Elevation Pvt Ltd—my focus has always been on precision, compliance, and a patient-first approach. I specialize in: ✅ Operations Management: Leading B2B/B2C teams and ensuring strict SLA/KPI compliance. ✅ Tech Proficiency: Hands-on experience with Bliss, Genesis, SAP, Sabre, and Amadeus. ✅ Strategic Coordination: Mastering complex dispatch, reservations, and escalation handling.
