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Branch Coordinator of OperationsRelationship banker
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Branch Coordinator of Operations/Relationship banker
Truist
Aug 2019 - Dec 2025 • 6 yrs 4 mos
Ensured regulatory compliance across audits, wire processing, and transactional oversight, meeting CTR, MISL, and SARs requirements while mitigating operational and fraud risk. Managed end-to-end client account servicing, including account opening, CD renewals, loan application intake, and issue resolution in accordance with bank policies and procedures. Led and supported branch staff through coaching on compliance, referral processes, and client needs assessment to strengthen relationships and drive deposit and product growth.