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emerson_jaco

Emerson C

@emerson_jaco

Customer Service Professional

El Salvador
Englisch, Spanisch
Einige Informationen werden in englischer Sprache angezeigt.
Über mich
I am a bilingual customer service professional with call center training and strong IT skills. I am known for my empathy, patience, and efficient call handling. I am motivated to provide excellent customer service and grow within the BPO sector.... Mehr lesen

Kompetenzen

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emerson_jaco
Emerson C
offline • 
Durchschnittliche Antwortzeit: 1 Stunde

Meine Dienstleistungen

Messaging & E-Mail-Versand
I will provide professional customer support via chat and email
E-Commerce-Shop-Management
I will provide shopify customer support via chat and email

Arbeitserfahrung

Upwork

Customer Support Specialist

Upwork • Freiberufler

Jan 2023 - Present3 yrs 5 mos

Provided customer support via chat, email, and social media, ensuring quick response times and high customer satisfaction. Handled customer inquiries, complaints, and order tracking efficiently. Maintained clear communication and problem-solving skills to resolve issues professionally. Experienced in managing multiple conversations while staying organized and detail-oriented. Focused on delivering a positive customer experience and building trust with clients.